Question 1

How does it work?

Accepted Answer

Our flight coordinators provide a cost estimate based on patient care needs. A signed copy of our "quote" agreement initiates the transfer process. Payment in full for patient responsibility fees is confirmed. Aircraft and medical teams are dispatched to the patient's location.

Question 2

Do you own and operate your own aircraft?

Accepted Answer

Yes. Emergency Airlift owns and operates a total of five Falcon 50 and one Falcon 900 Air Ambulance configured aircraft. Each plane has undergone a custom retrofit to accommodate the onboard medical stretcher and self-contained electric lift system. All flights are operated by Emergency Airlift under FAR Part 135 Air Carrier Certificate #LDIA742M.

Question 3

Can anyone travel with the patient?

Accepted Answer

Yes! Our fleet of "super-mid" and "heavy" category aircraft allow for multiple traveling companions and their luggage. Pets can be accommodated on a case-by-case basis with approval from our flight department.

Question 4

Will insurance cover Air Ambulance transportation?

Accepted Answer

Many insurance plans provide coverage for medical transportation. Our flight coordinators will be glad to assist you with exploring potential benefits as they relate to Air Ambulance transportation. Our goal is always to minimize out-of-pocket expense for our patients and their family.

Question 5

Who are the medical staff?

Accepted Answer

Each patient is triaged by the on-duty medical coordinator, to establish the necessary crew composition. The medical team will communicate regularly with the treating staff right up to the time patient is picked up.

FREQUENTLY ASKED QUESTIONS

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